NAEDO: Smart, debit orders that enhance your collection rates

July 19, 2012 · Posted in Business · Comment 

Ask not what your business can do for monthly payment collection, but what competent, low cost payment collection is able to do within your business enterprise. The single most efficient, low cost payment methods currently available is actually a NAEDO or Non-Authenticated Early Debit Order. This payment procedure combines the efficacy of debit orders together with the intelligent monitoring of credit payments to help increase your chances of successful collections and reduce fees allocated to retries and returned debits.

NAEDO debit orders were launched in conjunction with AEDO or Authenticated Early Debit Orders in South Africa in September 2006. These relatively recent payment systems were brought to increase debit order effectiveness by allowing intelligent, fair action of your debit order as close to a credit payment (e.g. salary deposit) as possible. AEDO payments are generally linked with pos transactions where a future dated debit is mandated by pin authentication, on a debit or credit card or bank account for instance. NAEDO debits don’t require pin authorization, have got a R5,000.00 per item transaction cap and tend to be only authorized to generally be submitted on accounts.

To eradicate the increasing problem of preferential payment access where some classes of beneficiaries always had use of account holder funds before others the NAEDO and its contemporaries were brought in. The introduction of new legislation allowed for the phasing out from existing preferential practices getting rid of unfair reduced collection success rates for specific beneficiary classes and establishing an equal field for all. NAEDO’s are processed in a random, non-preferential basis, providing every beneficiary or service provider with the equal and fair ability to collect payments.

The magic behind a Non-Authenticated Early Debit Order (NAEDO) is that it may be enhanced by means of tracking facilities. What this means is the beneficiary or service agency can stretch the mandated date across a specified period of time allowing the debit order instruction to be kept active, but unprocessed, until a credit payment is receive in the account. This significantly raises the creditor’s probability of collecting.

All taken into consideration, a NAEDO does not only give your company an honest potential for collecting funds, but increases your likelihood to do this by permitting tracking to induce the debit at the most opportune time. So if you are worried about your collection efficiency now may be the time to change to NAEDO.

Learn how to collect from your clients bank accounts via debit orders. Take a peak at Deb Odres website where its easy to find out all about EFT debit orders for your business.

Discovering the right debit order technique

May 25, 2012 · Posted in Finance · Comment 

Many companies do not know of the many advantages of making use of a debit order service to receive funds from their customers, not to mention which debit order solution will be the ideal for their needs.

Having sorted out many businesses payment collection methods I am going to attempt to explain why you should be utilizing debit order as favourite payment collection method for your corporation and also which debit order approach is going to be ideal to your marketplace and kind of clientele.

We begin looking into what a debit order is:

A debit order is an instruction that a bank or credit card account owner provides a business to collect funds straight from their banking account. They manner in which a customer presents this instruction is simply by performing a written or spoken (normally telephonic) debit order mandate.

A debit order, as we label it in South Africa, is usually referred to as a direct debit in many areas of the world. For more information on direct debits please visit the appropriate Wikipedia article.

In South Africa there are actually generally two kinds of debit order. Electronic Funds Transfer (EFT) and Early Debit Order (EDO) that may further be broken into Authenticated Early Debit Order (AEDO) and Non-authenticated Early Debit Order (NAEDO). EFT debit orders run after EDO debit orders when processed through the standard banking debit order runs. Both AEDO and NAEDO debit orders run in a very randomised manner before EFT debit orders and enable creditors an equal capability to collect monies from the customers.

NAEDO debit orders were introduced in 2008 because of a National Credit Act initiative and enable creditors to acquire as much as R5,000.00 in the most fair manner achievable. You should be aware that regular EFT debit orders make allowances for collecting up to R500,000.00 per debit instruction.

EFTs are in general more cost effective than AEDOs and NAEDOs but don’t include the ability to track a customer account/credit card for as much as 32 days. If monies would get to the account within the tracking period, these funds could be reserved for collection by the party initiating the debit.

Some quick examples to clarify where EFT and NAEDO debit order collections would be used:

1. An investment corporation wanting to collect an additional payment from one of their investors would most likely use an EFT debit order on the grounds that the probability of the customer having funds available for collection is very high. The total to be collected would also many times go beyond the R5,000.00 NAEDO limit and cost of the collection might be a factor.

2. Insurance brokerages collecting a monthly premium from one of their customers for funeral cover would be best off utilizing a NAEDO debit order run. The probability of this consumer having money handy is quite low and tracking will probably be useful to keep tabs on the clientele account for when monies do turn up (typically their monthly earnings).

Virtually any micro loan company would be best off implementing NAEDO since they deal with customers who usually do not have cash available within their accounts especially around the standard debit collection dates. This is certainly quite self evident as these individuals probably have a history of applying for credit and would possibly have many debit orders to numerous creditors going off on the same day. It’s because of this that the randomisation of NAEDO orders can be a big help to ensure each creditor has got an identical chance of being paid.

Conversely any service provider will likely pick EFT as their desired debit order method since they maintain a certain amount of control over their client through ending/suspending service as a way to obtain payment. Service providers also tend not to offer any credit terms and payment is made on a regular monthly basis.

I understand there are several circumstances and border cases which can merit a service provider or creditor opting to make use of either EFT or EDO debit orders and definitely will look into these situations in greater detail in my subsequent blog post.

Before selecting a debit order solution, be sure to check Deb Odres excellent resources on the best debit order companies available for your business.

How to make your quotes and invoices look professional

December 1, 2011 · Posted in Business · Comment 

Did you know that poorly formatted quotations and invoices can easily create a bad impression on your cients? You may be surprised to learn that it is just as easy to make a great impression and develop trust in your business though professionally formatted invoices.

To issue professionally formatted invoices you need to focus on 3 important topics. If you put effort into getting these three basic points right you are well on the path to better billing. You firstly need to look at your invoices’ look and feel. How does the invoice look to your clients?

Next consider what fields are required to be shown on the quotations and invoices you create. Your invoice must contain correct data for it to be valid. Investigate which fields are required so your invoices are always legal.

And last is spelling. Now that you have your design and necessary fields decided you need to make sure that your content is right. The correctness of the data you populate your invoice fields with is crucial.

Lets look at each of these vital factors in more detail below:

Look and feel

Making your invoices to look professionally formatted is all about doing research and getting the right help. Look around for web-based systems or software that makes great looking quotes and invoices on your behalf. If you are attempting the do-it-yourself route investigate proper invoice layout and make sure that the invoices you generate are in line with these.

Important data

Whether you are making tax or non-tax invoices it is key to have all necessary fields present on the quote or invoice. If you are issuing tax invoices double check your local tax rules to ensure that all legally required information appears.


Always pay attention to spelling and grammar on quotes and invoices. This type of attention to detail gives a good image to your clients. The worst error in invoice making is getting your client’s name or business name wrong. Always checking this data takes a matter of seconds, but the payoff can be creating a loyal client for life. So if possible do your best to check your quotes and invoices are free from spelling errors.

Take notice of the advice in this article and find out how they will benefit your business. Apply them in your day to day operations and your business will experience the rewards.

Susan Bapsnill is an acclaimed business management expert who recommends using a professional online invoicing system or subscription billing system to create professionally formatted online invoices.