Ten Ways To Become The Favorite Employee Today
Any office has two kinds of people, a group that works hard but is never noticed and the other who immediately spring to mind. The second kind are the ones who are noticed and at the forefront of all activities. Career success in call center jobs means more than working hard, being qualified, meeting crazy deadlines, and being diligent. To be truly successful you need recognition from the boss.
So as to be remembered and noticed by the manager you’ll need to :
Be friendly and pleasant. Have a nice thing to say to everyone, ooze good manners, and have a ready smile and caring attitude. Don’t be brash and ride rough shod over others or be judgmental.
Refrain from gossip. It is the one thing that can make life uncomfortable. Know what’s happening in the office but stay away from discussing it or spreading things however tempting it may be.
Update your skills and data continually. The world today moves at a fast pace and one has to keep abreast of technical innovations as well as global business trends. Make all efforts to be ahead of developments in your field of work.
Be efficient in your call center work and have facts and figures at the tips of your fingers. Always prepare for meetings well be a visionary and make suggestions that can be backed up by action. When you speak it must be “pearls of wisdom.”
Practice the art of listening. Analyze what others know and can tell you. Absorb information like a sponge. Never restrain yourself to only your dept. It is beneficial to know other functions of the organisation.
Be a leader in all aspects. Be the first to accept additional responsibilities, to take over somebody else’s load when they have issues, lend a hand when a team is working to reach a cut-off point. Make valuable ideas. Let people know they can rely on you for almost anything.
Respect and obey the rules of the office. Be disciplined and spread the culture to all others.
Always be in control as a call center agent, never appear to be stressed. Keep personal life and work separate, never form a relationship with a co-worker or manager. Dress well everyday and stand tall.
Be methodical and organised in your work. Use filing strategies that any person can use if you are away anyone in your office will be able to find the papers. Keep your work area neat, computer files uncluttered. Device a workable backup schedule such that under no circumstance is your work lost. Catastrophe management measures must be prepared.
Be balanced, stylish, and receptive. Look good and smell good as wonderful personal habits are always appreciated. Carry breath mints in your pocket along with a fresh hanky. Keep a laundered shirt on hand for emergencies.
It takes more than talent to impress a boss. Be ahead in the race for success.