Thinking Of Working In IT Sales?

May 18, 2012 · Posted in Finance 

The essential job role of an IT sales expert can often be separated into three micro roles; pre sales, sales, and post-sales support to customers.

The pre sales area involves supporting activities and supplying detailed information about specifications and the ways in which products could meet a customer’s requirements. Often this means demonstrating the features before a sale is made.

The sales role involves negotiating prices and packages in order to benefit the customer and make a good profit.

The post sales role involves fixing and solving any faults that might occur and encouraging the customer to maintain and update their software whenever necessary. You will also need to give training sometimes too.

The requirements of a role within the IT sales industry are excellent communication skills, being able to interact well with people in order to understand their needs and translate them into sales.

Activities you will typically carry out include identifying customer needs and applying your in depth product knowledge in order to find the right products for them.

Quality assurance should be extremely important to you. If the service and products you are selling are of a high quality then the customer will return and word of mouth will improve your profile.

Often IT sales professionals are required to cold call in order to generate new business and set up appointments.

You will need to deliver and prepare customer presentations of the products so being confident and articulate is essential.

Being aware of all the latest hardware and software releases is essential. Customers will need to have faith in you in order to keep returning.

You will need to be good at time management as the job will require a lot of solo work and planning.

The centre of your role will involve meeting sales targets, it will be essential that you hit targets set out and always aim to exceed them.

The job role can be quite varied and no day is likely to be the same as the last. Having a keen interest in technology is essential.

Leading it recruitment agency london Axis can help you withcontract it recruitment .


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